"The Company" means ‘Diverse Road Safety CIC’ or any of its associated companies.
"The Customer" means the firm or organisation, entity or individual to whom services are supplied.
"The Delegate" means an employee or servant of the customer.
1. THE CUSTOMER AGREES:
a. That unless expressly agreed in writing to the contrary, the contract to supply services by the company to the customer is solely between those two parties, and that in no case, unless agreed in writing in advance, will the contract be between the company and the customers insurer.
b. The customer will provide a suitable, fully fuelled & insured, road legal vehicle for the purpose of driver assessment and coaching, unless prior arrangements have been made in writing. Should a delegate wish to use a personal / private / fleet vehicle then evidence of suitable insurance and MOT (where required) will need to be produced.
c. All delegates attending the course must be able to produce on request their driving licence together with the means for online checking of validity (either an access code from DVLA or National Insurance number to access online checking service) and be able to read a standard number plate from a distance of 20.5m.
d. Where a delegate fails to attend a course, the customer may use a substitute, subject to clause "c". In the event of no suitable substitute being available then the full amount will be owed by the customer.
e. If for any reason the company considers a delegate, for whatever reason, not fit to drive, the delegate will be omitted from that course. The customer may provide a new delegate, but in either case, the full amount will be owed by the customer.
f. The company reserves the right, if in its opinion, it considers that due to abnormal or poor weather conditions it is neither safe nor practical to continue with the course, or due to illness or other matters beyond the control of the company, to cancel the course. If so cancelled, then the company will rearrange at a mutually convenient time for the course to be delivered. There will be no additional cost to the customer.
g. The company shall, at no time, be liable for the actions of any delegate.
h. The company will not be liable for any losses to the customer or delegate how so ever caused.
2. PAYMENT TERMS:
a. Payment must be made no later than 30 days from the date of invoice.
b. All cancellations must be made in writing. If cancellations are made less than 48 hours before the course, 100% of the quoted fees are payable. If cancellations are made between 2 and 7 days before the course, 50% of the quoted fees are payable. If cancellations are made more than 7 days before the course then a £50 admin fee is payable
By taking part in any course the customer agrees to abide by these Terms and Conditions.